Whether you are new to senior living or a seasoned professional, there is always benefit in brushing up on skills that can help you speak with common vernacular about senior living. The Argentum Sales Counselor Certificate Program is designed to help you enhance your knowledge and competency in 3 fundamental areas:

• Industry Knowledge
• Marketing Strategy
• Consultative Sales Process

Participants will take away a complete understanding of the different levels of senior living and be able to speak intelligently with prospective residents about the options that may fit their needs and preferences.

This course is pending approval for continuing education credit through NAB/NCERS.

    

By the completion of this course, you will be able to:

• Articulate your organization’s programs and services as an option of choice within the industry.
• Work with other departments to strategize outreach, sales and marketing plans.
• Use media channels to target audiences and increase leads.
• Generate new business by effectively monitoring budgets and appropriately allocating resources.
• Document and follow an effective sales process.
• Respond with effective solutions that meet individual customer needs and values.
• Initiate opportunities for improvement.
• Collaborate effectively with all staff.

This course will expire 90 days after purchase. You will lose access to the course content 90 days after it is purchased.

Thank you for your interest in the Argentum online learning library. We are committed to providing high-quality educational content and an engaging learning experience. Our Refund Policy is included below for your reference:

1. All Sales Are Final: Once you have purchased a course, all fees are non-refundable. This policy applies to all program types, including courses, webinars, and any other digital content.
2. Registration Transfers: Enrollment in a course can be transferred to a new user only if the original user has not yet accessed any of the course content. Once a user has begun a course, access cannot be transferred to another person or account, and user access cannot be changed to a different course.
3. Access and Delivery: Upon successful payment, you will receive immediate access to the course materials. We are not responsible for any inability to access the content due to technical issues on the part of the end user. Please ensure you have the necessary technology and internet connection to participate in the program.
4. Program Cancellations or Modifications: Argentum reserves the right to cancel, reschedule, or modify the content of our programs at any time. In such cases, we may offer alternatives but will not provide refunds.
5. Exceptional Circumstances: Refunds will not be provided under any circumstances, except where required by law. Please carefully consider your commitment before enrolling.
6. Technical Support: If you experience any technical issues accessing the course, please contact our support team. While we will make every effort to assist, technical difficulties do not constitute grounds for a refund.
7. Satisfaction Guarantee: While we do not offer refunds, Argentum is committed to your satisfaction. If you have any concerns about the program, please reach out to us at learn@argentum.org so we can address your needs and improve your learning experience.